Privacy Policy

Terms & Conditions

Effective Date: 13 February 2025

1. Introduction

Welcome to Brow Meister! Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with Singapore’s Personal Data Protection Act (PDPA).

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, phone number, email address, and appointment details.
  • Payment Information: If you make a booking or purchase, we may collect transaction details, but we do not store credit card information.
  • Usage Data: Website interactions, IP address, and device details collected through cookies and analytics.
3. How We Use Your Information

We use your personal data for:

  • Booking appointments and providing beauty services.
  • Responding to inquiries and customer support.
  • Sending promotional offers (only with your consent).
  • Improving our website and services.
4. Data Sharing & Security
  • We do not sell or trade your personal information.
  • Your data is stored securely and only shared with trusted third-party service providers when necessary (e.g., payment processing, scheduling systems).
  • We take appropriate security measures to protect your data from unauthorized access.
5. Cookies & Tracking

Our website may use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.

6. Your Rights

Under Singapore’s PDPA, you have the right to:

  • Request access to your personal data.
  • Correct any inaccurate information.
  • Withdraw consent for marketing communications.


To exercise your rights, contact us at info@browmeister.com.

7. Contact Us

If you have any questions about our Privacy Policy, please reach out to us:

Email: info@browmeister.com
Address: 362 Joo Chiat Road #04-01, Singapore 427607

Effective Date: 13 February 2025

1. General Terms

By booking an appointment or using our services at Brow Meister, you agree to these Terms & Conditions. We reserve the right to update these terms at any time.

2. Appointments & Payments
  • Appointments must be scheduled in advance via our website, phone, or social media.
  • A deposit may be required for certain services.
  • All prices are in Singapore Dollars (SGD) and are subject to change without prior notice.
3. Cancellations & Refunds
  • Cancellations: At least 24 hours’ notice is required to reschedule or cancel an appointment. Deposits may be forfeited for late cancellations or no-shows.
  • Refunds: Services are non-refundable once completed. If you experience any issues, please contact us for a consultation.
4. Service Terms
  • Semi-permanent makeup results vary based on skin type, lifestyle, and aftercare.
  • Touch-up policies apply as per service terms (e.g., free touch-up within a specified period).
  • Clients must disclose any allergies, medical conditions, or previous cosmetic procedures before treatment.
5. Liability

Brow Meister is not responsible for:

  • Adverse reactions due to undisclosed medical conditions or improper aftercare.
  • Customer dissatisfaction due to personal preference once the service is completed.
6. Intellectual Property

All content on our website, including logos, images, and text, is the property of Brow Meister. Unauthorized use or reproduction is prohibited.

7. Contact Us

For any questions about these Terms & Conditions, contact us at:

Email: info@browmeister.com
Address: 362 Joo Chiat Road #04-01, Singapore 427607